Shipping policy

Shipping Policy Thank you for shopping at CloneToHome.com. We take pride in delivering high-quality hemp clones safely and efficiently to our customers. Please review our shipping policy below before placing your order. 📦 Shipping Availability We currently only ship within the United States to states where the sale and shipment of hemp clones are legally permitted. You are responsible for knowing your state and local laws. Orders placed from or destined to restricted or non-compliant locations will be canceled and refunded. 🚚 Processing & Fulfillment Times Orders are processed Monday through Wednesday to ensure live plants do not sit in transit over the weekend. Order Processing Time: 1–3 business days Shipping Method: Express shipping (1–2 business days) via USPS, UPS, or another reliable carrier Live Arrival Guarantee: We only ship clones early in the week and use fast shipping to maximize live arrival rates. 🌱 Live Plants Disclaimer Our hemp clones are carefully packaged to ensure safe arrival. However, clones are living plants, and we cannot guarantee viability after delivery due to variables such as climate, handling, and post-arrival care. If your clone arrives damaged or dead, please refer to our Refund Policy and contact us within 48 hours of delivery with photos and your order number. 📍 Shipping Address Responsibility Please double-check your shipping address before placing an order. We are not responsible for: Incorrect or incomplete addresses Delays caused by carrier issues Shipments returned due to undeliverable addresses If a package is returned to us due to address issues, additional shipping fees will apply for re-shipment. 🛑 Shipping Restrictions We do not ship to the following U.S. states or territories due to legal restrictions: [ Alabama, Alaska, Arizona, Arkansas, California, Colorado, Delaware, District of Columbia, Georgia, Idaho, Illinois, Iowa, Michigan, Minnesota, Missouri, Mississippi, Montana, New Hampshire, New Jersey, New York, Nevada, North Dakota, Rhode Island, South Carolina, Utah, Virginia, Vermont, West Virginia, Washington, Wyoming ] We reserve the right to cancel any order that violates shipping laws or poses a compliance risk. 🕒 Tracking & Delivery Once your order is shipped, you will receive a tracking number via email. We recommend being available to receive the package on the expected delivery date to ensure proper handling of live plants. ❓Questions? If you have questions about your shipment, please contact us at: 📧 Chris@CloneToHome.com All shipments require Adult Signature 21+. We do not ship to states that restrict hemp clone importation.