Clone Shipping FAQ
Ordering live plants online raises fair questions. This page from Clone to Home answers the most common ones about how rooted clones ship, how they’re packed and what to do when your box lands.
⚡ How Does Clone To Home Ship Clones?
Clone To Home ships rooted clones to US home growers. We ship Monday through Wednesday via UPS Next Day Air or UPS Two Day Air. Clones travel in protective packaging that holds humidity. When your box arrives, bring it inside, unpack the clones and transplant them promptly. Browse available clones on our rooted clones collection.
- 📦 Ordering and Shipping Basics
- 🤫 Packaging and Discretion
- 🚚 Tracking and Delivery
- 📬 Problems with an Order
- 📅 Before You Order
📦 Ordering and Shipping Basics
Do you ship rooted clones?
Yes. Clone To Home ships rooted, cultivation-ready clones to US home growers. We ship Monday through Wednesday via UPS Next Day Air or UPS Two Day Air.
Can I get clones shipped to me?
Yes. We ship Monday through Wednesday via UPS Next Day Air or UPS Two Day Air. Check your local rules before ordering.
Which days do you ship?
We ship Monday through Wednesday. See the shipping calendar for the current schedule.
Which carrier do you use?
We use UPS. We ship Monday through Wednesday via UPS Next Day Air or UPS Two Day Air.
🤫 Packaging and Discretion
How are clones packed for shipping?
Each clone sits in a protective clamshell designed for live plants. The packaging keeps plants from shifting, which helps prevent crushing and stem damage, and the clamshells are sealed to hold humidity while still allowing gas exchange.
Are clones shipped discreetly?
Yes. Clones travel in sturdy, secure, discreet packaging: a plain box, with each plant held in its own protective clamshell.
🚚 Tracking and Delivery
How do I track my order?
After your order ships, you get a tracking number by email. Use it to watch for delivery so you can bring the box inside as soon as it arrives.
What should I do when my clones arrive?
Bring the box indoors, unpack the clones and transplant them promptly into your prepared medium. Then follow our First 7 Days of clone care guide for a gentle first week.
What if nobody is home when the box arrives?
Plan to be available on the delivery day so live plants aren’t left out. Your tracking email helps you watch for the delivery.
📬 Problems with an Order
What if my package is delayed?
Email Chris@CloneToHome.com with your order number and your tracking number, and we’ll look into your shipment.
What if my clones arrive damaged or stressed?
Review our shipping policy and refund policy, then email Chris@CloneToHome.com within the window listed there. Include your order number and clear photos of the clones.
How do I contact Clone To Home about my shipment?
Email Chris@CloneToHome.com with your order number, and include your tracking number if you have it.
📅 Before You Order
Curious about the locations side of shipping, like getting clones near you or across the US? See clone shipping locations.
Where can I see the shipping schedule?
Check our shipping calendar for the current schedule.
Where is your full shipping policy?
You can read the full shipping policy here.
Where can I browse rooted clones?
Browse every available cultivar in our clones shipped to me.
🌱 Ready to Start Your Grow?
Browse rooted clones shipped to your door, or read what to expect when ordering clones by mail.